The Uptimize blog


Uptimize's Ed Thompson Guests on RIT's first 'Thinking Differently' Webinar

23 Apr 2018, in Autism & Employment

Rochester Institute of Technology (RIT) in Rochester, NY, has one of the most successful university autism support programs, assisting students through their time at the university and into employment.

We at Uptimize have been collaborating for over a year with RIT's autism program leads Laura Ackles and Janine Rowe on awareness activities with RIT's circle of employers, highlighting together the importance of neurodiversity at work.

Last week, RIT launched the first of a series of webinars - under the title 'Thinking Differently' - to help provide employers with more information about how neurodiversity relates to the workplace, the importance and value of hiring neurodiverse talent, and some practical insights on how to build a neurodiversity at work program in their organization. 

Guesting on the podcast - which you can listen to on YouTube (link below), were: 

- Ed Thompson, CEO Uptimize, explaining how neurodiversity at work can meet the key talent challenges facing most employers in 2018

- Jen Guadagno, Senior Inclusive Hiring program manager at Microsoft, showcasing how Microsoft have built a pioneering and exemplary autism hiring initiative

Click here to listen to the 'Thinking Differently' webinar.


Want to learn more about how to attract, hire and keep neurodiverse talent? Get in touch via our contact form - we'd love to hear from you. 



Read more

Screen shot 2018 04 17 at 13.29.38

Tim Goldstein Joins Uptimize's Subject Matter Advisory Board

17 Apr 2018, in Autism & Employment

We are delighted to announce Tim Goldstein, the highly respected neurodiversity consultant and thought leader, has joined Uptimize's subject matter advisory board. Tim will be bringing his expertise and methodology to Uptimize client engagements, as well as helping to steer Uptimize's content and products as we continue to develop best-in-class solutions in the field of neurodiversity at work. 

Diagnosed with Asperger’s at 54, Denver-based Tim Goldstein has become an eminent “Neurodiverse Communications Specialist“ with a unique appraoch to helping leaders and employees better understand how coworkers on the autism spectrum function.

Having had a successful career both as a senior technical professional in corporations and as an entrepreneur, Tim brings a nuanced perspective to building strategies to support neurodiverse workers. He has taught his concepts at Cornell and written a book, Geeks Guide to Interviews.

Ed Thompson, CEO of Uptimize, said "Tim brings a huge amount to the table as a subject matter expert. The combination of Tim's understanding of business and his personal experiences as an autistic tech professional make him an ideal fit to be part of our journey". 

Tim Goldstein said "I am delighted to join Uptimize’s advisory board with the opportunity to help expand and refine their already best-in-class training. I'm also excited to help clients through presentations, workshops, and webinars to help them fully benefit from Uptimize’s leading edge training".


For more information on our advisory board, visit

Read more

Img 8928

3 Things We Learned At The UN Autism Luncheon

13 Apr 2018, in Autism & Employment

Last week we were pleased to attend a lunch at the UN building in New York, bringing together global experts and practioners in the field of autism at work. The tone and atmosphere was highly positive - unsurprising given the rapid rise in attention on this topic even just over the past 24 months. 

After a series of speeches - and one-to-one conversations with others at the event - these were our three key takeaways:

1. Everyone agrees autism at work isn't just a CSR matter

The topic of ROI was frequently cited, as was the need to continue to position autism initiatives to HR as high-impact talent strategy plays - not charity. This syncs with Uptimize's own ethos and view of neurodiverse teams as a clear competitive advantage.

2. Autism-at-work is a global focus

At Uptimize, so far we have worked principally in the US, the UK and Australia - though we are looking to create versions of our products in other languages, following client requests. It was great to see attendees from China, the Americas and Europe coming together to share best practices and future strategies.

3. Autism-at-work will benefit from further data, proving the impact of neurodiverse hiring

This was something that came up in the discussion; our view is that while the initial data has been highly positive (witness JPMorgan Chase finding their neurodiverse teams have been 50% more productive!) there is a need for further, more wide-ranging studies across the space. This is something we are committed to facilitating at Uptimize with our university partners - watch this space! 

Want to know more about our work? Please get in touch through our website contact form.

Read more

Screen shot 2017 09 04 at 15.03.36

Marcia Scheiner’s Essential Book for Managers

4 Sep 2017, in Autism & Employment

At Uptimize, we work closely with a number of partners whose services, ethos and mission complement and sync with our own.

One such partner is Integrate Autism Advisors (formerly Asperger Syndrome Training & Employment Partnership) based in New York, an organization than specializes in helping employers to recruit autistic talent.

Integrate’s founder and President, Marcia Scheiner, is – like Integrate’s other key figures -  the parent of an adult son with Asperger Syndrome.  Previously, she spent 25 years in financial services, building up an impressive private sector resume before founding Integrate.

Marcia has now written a book - An Employer’s Guide to Managing Professionals on the Autism Spectrum – a definitive guide to managing people with an ASD effectively. The book covers all aspects of managing a direct report on the spectrum, from ensuring the manager truly understands autism itself, to social interaction, emotional regulation, and work performance.

“A very valuable guide to the chagallenges that people with autismface in the workplace… this will help ensure the workplace is inclusive for people with autism”

Professor Simon Baron-Cohen, Director, Autism Research Centre, Cambridge University

“… unique and especially useful in today’s competitive landscape, where employers are looking to tap into this unexplored talent pool”

James Mahoney, Executive Director, Head of Autism at Work, JPMorgan Chase & Company

We strongly recommend this book as both an introductory and complimentary resource for managers with autistic staff. You can purchase a copy here:

Read more

Screen shot 2017 05 09 at 09.53.11

7 Ways You May Be Unintentionally Excluding Neurodiverse Talent

9 May 2017, in Recruitment

There is still a chronic lack of awareness of neurodiversity in society as a whole - and as a result, in many workplaces. Conditions are often poorly understood, generalized and inaccurately stereotyped – for example, that everyone with autism is male, or that people with ADHD cannot be focused, productive employees in the right role.

Neurodiverse individuals can be extremely talented and add significant value in organizations. But for many employers, it’s still a challenge to be disability-friendly and ‘neurodiversity smart’ – most existing hiring processes, management practices, and workplaces have been shaped almost exclusively for ‘neurotypicals’, without taking the neurodivergent into account.

Where hiring processes are concerned, this means running the risk of unintentionally excluding neurodiverse talent, whatever the organization’s intentions; of missing out on substantial, high potential talent pipelines; and even risking legal issues further down the line.

We’ve flagged 7 areas within a typical recruitment process that could be problematic in terms of successfully hiring neurodiverse talent.

Do any of these apply to your organization?

1. Not making it clear enough that you welcome (neuro)diverse applicants

Job seekers with a neurodiverse condition may have had negative experiences in the past with organizations being unprepared to hire, manage and develop them successfully. Some may even assume that most organizations are unlikely to be suitable for them. You can stand out from the crowd by making your commitment to hiring all diverse applicants – including those with neurodiverse conditions – as visible as possible, from case studies on your recruitment website to including similar text in your job descriptions.

2. Recruiting through the same old channels

Relating to point (1) above, neurodiverse job applicants may not use the major ‘conventional’ job sites and jobs boards. If you are looking to develop a specific neurodiversity hiring program, you’re likely to want to work with specialists in this area such as The Arc. Even if you just ultimately want to organically attract a wider range of applicants, it’s smart to be proactive and ensure your recruitment efforts are reaching out to school disability counsellors, disability charities, and neurodiversity-specific recruitment sites such as ‘’, by Autism Speaks.

3. Unclear, misleading job descriptions

Job descriptions are the first interface between your employer brand and your prospective job applicants. Many are unclear in terms of structure or jargon – people on the autism spectrum, for example, are very literal thinkers – and may also contain unnecessary skills demands. The next time you’re recruiting for a more technical role, stop and think – is ‘excellent communication skills’ really a ‘must have’ and not just ‘useful, but not essential’?

4. Confusing, timed application forms

Application forms should be made as clear as possible to avoid any misunderstandings, confusion or stress on the part of the applicant – similarly, timed elements can cause unnecessary anxiety for people who may have challenges reading or typing under time pressure.

5. Poor communication

Communication during the application process is critical to ensure not just that (all) candidates can have as stress-free an experience as possible, but also to help orient and prepare neurodiverse candidates for their interviews. For applicants on the autism spectrum, (regular) email communication is likely to be preferred, with clear and thorough information provided in advance to set expectations of interviews, assessment exercises, and onboarding.

6. Interviewers not trained in interviewing neurodiverse candidates

Interviews are stressful and challenging for most people – and especially so for people with neurodiverse conditions, such as autism. Interviews can be made to be fair and effective for these candidates - this is likely to require insight and guidance across the recruitment teams.

Typical issues with interviews could include: using a suboptimal space; a lack of understanding and empathy towards non-typical body language, eye contact, and so on; asking vague, general questions instead of clear, specific questions focused on previous experiences and achievements; and more.

Interviewers should also be aware of the key do’s and don’ts regarding disclosure of a ‘hidden’ condition such as autism – not being aware of these could have legal ramifications.

7. Potential issues with tests

Most organizations use tests and other assessments when considering job applicants – your organization is likely to be no different. Problems can arise, though, when these are applied uniformly without attention to potential discrimination against neurodiverse job candidates who may naturally have difficulties with, for example, reading material under a tight timeline. This point - stressed, for example, in the UK’s 2010 Equality Act, and the essence of this entire post – is a crucial one; don’t just assume that just because something is applied ‘equally’ across an entire group (in this case, job applicants) that it is inevitably fair, or ultimately effective.


Interested in neurodiversity in your organization? – For more info, get in touch with us – we’d love to hear from you.


Read more

Screen shot 2017 04 17 at 15.56.35

Why Are There So Many Neurodiverse Entrepreneurs?

17 Apr 2017, in Neurodiversity

Neurodivergent people are disproportionately represented amongst entrepreneurs.

What do Kevin O’Leary, Barbara Corcoran and Daymond John have in common?

Yes, they are all successful, vastly wealthy businesspeople that appear as hosts on the hit show ‘Shark Tank’.

But – less well known – they also all have dyslexia, a familiar yet still often misunderstood condition affecting 10-20% of the US population. It’s a condition that is classified as a ‘learning disability’ - but one that is better understood as simply an alternative thinking style.

This dyslexic style can lead to challenges in phonological processing and visual perception, but it also has a positive and overlooked ‘flip side’ of powerful visual spatial skills and exceptional creativity. 

Corcoran grades suffered at school due to her dyslexia, which she wasn’t fully aware of until her son began to have similar problems of his own at school. John struggled in similar fashion, frustrated that his greater effort in words-based subjects yielded significantly lower grades than his high marks in math and science. O’Leary, meanwhile, found his self-confidence significantly shaken as a result of his condition.

Yet all three went on to build multimillion-dollar businesses, and become figurehead business celebrities.

This Shark Tank trio are far from exceptions, too; successful entrepreneurs with neurodiverse conditions are unusually prevalent when considering the neurodivergent/neurotypical population spread. This fact was highlighted and confirmed in a series of academic studies, such as those in 2001 and 2007 by Professor Julie Logan in the UK and the US, that revealed a significantly higher proportion of entrepreneurs to be dyslexic as against those with the condition in the general population.

Meanwhile neurodiverse entrepreneurs are not all or only dyslexic – many prominent and successful businesspeople like Virgin Founder Richard Branson also have Attention Deficit Hyperactivity Disorder or ADHD, the subject of a notable Forbes article in 2014, ‘ADHD: The Entrepreneur’s Superpower’. Neurodivergent entrepreneurs have also included those with other conditions such as autism and Down Syndrome.

So – the crucial question: why the over-representation of neurodivergence – and dyslexia in particular - amongst entrepreneurs?

Let’s return to our original three ‘Sharks’, each of which has described their dyslexia as a useful attribute in their entrepreneurial endeavours.

O’Leary and others have cited and embraced the visual creative ability that arises from dyslexics’ unique thinking style. In O’Leary’s words (to Entrepreneur Magazine), ‘dyslexia gives you some really unique perspectives and abilities that I’d call superpowers’. John has described himself as being ‘blessed’ with dyslexia, while Corcoran has echoed such sentiments: dyslexia ‘made me more creative, more social and more competitive’ she told the same publication in 2014.

Meanwhile, entrepreneurs with ADHD have leveraged their own unique attributes, including their restless energy, ability to focus intently when sufficiently stimulated by a task, and their own creative lateral thinking abilities. ADHDers are often also both adept multitaskers, and cool under pressure – two vital attributes for an entrepreneur or senior executive.

It’s no surprise, then, to see David Neeleman (founder of Jet Blue Airlines and a proud ADHDer) state that he would never choose to lose his ADHD and become ‘neurotypical’, such are the advantages his unique thinking style has given him in business: “I'm afraid of taking drugs once, blowing a circuit, and then being like the rest of you,” he once joked to Additude magazine.

Similarly, ADHDer Cameron Herold, who has grown three companies to over $100m in revenue, has been vocal in highlighting the advantage his own, natural ‘big picture thinking’ has given him in business. Herold told the Guardian that ““Attention deficit [hyperactivity] disorder can be a problem, or it can be an opportunity”. In his 2010 Ted Talk, he opened with the memorable line  “I would be willing to bet that I’m the dumbest guy in the room because I couldn’t get through school”.

Beyond the intrinsic advantages of their different thinking styles, neurodivergent entrepreneurs have also leveraged the toughness, resilience and adaptability developed from a lifetime of living in a world shaped for ‘neurotypicals’. Kevin O’Leary, for example, mentions as critical to his success an ability to focus and problem-solve, due to dealing with dyslexia and its challenges.

Malcolm Gladwell, in his book David & Goliath, suggested entrepreneurs with ADHD and dyslexia have the advantage of greater, learned problem-solving skills, as a result of living with their conditions: "Dyslexia”, he wrote, “in the best of cases - forces you to develop skills that might otherwise have lain dormant”.


People with neurodiverse conditions can possess unique skills and attributes that can be a significant benefit in business. As well as entrepreneurs, there are countless examples of neurodiverse individuals rising to the very top of the corporate world (think Gary Cohn of Goldman Sachs, John Chambers of Cisco, and many more) through leveraging the unique strengths of their alternative brain processing style. Given the insight, creativity and drive such individuals can bring to the workplace, it’s worth pausing to ask questions such as:

Would a young Daymond John, Kevin O’Leary or Barbara Corcoran have been attracted to apply to your organization? And – even more pertinently - would they have made it through your hiring process? 

Read more

Contact icon

More questions? Get in touch.

We look forward to hearing from you.

Contact Us